Last updated: January 2026

Mavibet Privacy Policy — Your Data Is Our Responsibility

Every piece of information you share with Mavibet is a trust we take seriously. This page clearly explains — what data we collect, why we collect it, where it is stored, and what rights you have.


Section 1

What Information We Collect

Mavibet collects certain information to provide its services and manage your account. This data comes from three sources — what you provide directly, what is collected automatically as you use the platform, and in some cases, what comes from third parties.

Data Type Example Source
Identity Information Name, date of birth, national ID number Provided by member
Contact Information Mobile number, email address Provided by member
Financial Information BKash/Nagad number, transaction history Members & Payment Gateways
Usage Data Betting history, login times, preferred games Automatically
Device Information IP address, device type, browser Automatically
Communication Records Support chat, email correspondence Support Channels
Optional Information: Some information is mandatory (e.g. mobile number), while some is optional (e.g. email). Without the required information, we may not be able to provide our services.
Section 2

How Your Data Is Used

Mavibet uses your information only for specific, legitimate purposes. No data will ever be used for anything else without your consent.

  • Account Management: For registration, login verification, and security purposes.
  • Payment processing: To process deposits and withdrawals and to prevent fraud.
  • KYC Verification: For age verification and identity confirmation — this is a legal requirement.
  • Service Improvement: To analyze which features are used most and improve the platform accordingly.
  • Customer Support: To understand your issue and resolve it as quickly as possible.
  • Responsible Gaming Monitoring: To detect unusual betting patterns and provide timely support.
  • Promotional communications: To send you personalised offers — you can opt out of this at any time.
  • Legal Compliance: To prepare required reports for regulatory authorities.
Marketing communications: To stop receiving promotional SMS or emails from Mavibet, go to your account settings and opt out, or contact support. Transactional SMS (such as payment confirmations) cannot be turned off.
Section 3

Who Your Data Is Shared With

Mavibet never sells your data. Information is only shared with third parties in the following limited circumstances:

  • Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
  • Identity Verification Services: Approved third-party providers are used for document verification during the KYC process. They do not retain your data.
  • Technology service providers: Companies contracted for cloud hosting, data analytics, and security services — they operate solely under Mavibet's instructions.
  • Legal authorities: Under court order, legal investigation, or mandatory request from a regulatory authority.
  • Licensing authority: Providing specific information to meet the requirements of an international gaming licence.
Important: Your personal information is never shared with advertising companies, data brokers, or unrelated third parties. All of Mavibet's third-party partners are contractually bound to uphold the same privacy standards.
Section 4

Data Storage & Security Practices

Mavibet follows the highest industry standards to keep your data secure. No system can claim to be 100% safe — but we have put every possible protection in place.

  • Encryption: All data is transferred using SSL/TLS 256-bit encryption. Sensitive data stored on our servers is encrypted with AES-256.
  • Access Control: Only authorized staff can access specific data, and all access is logged.
  • Server location: Your data is stored in internationally certified data centers with 24/7 physical and digital security.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Data Retention Policy: Data is retained for the duration your account is active and for up to 5 years after closure to meet legal obligations. After that, it is securely deleted.
In the event of a data breach: In the event of a security breach, affected members will be notified within 72 hours and the relevant regulatory authorities will be given the required reports.
Section 5

Cookies & Tracking Technologies

Mavibet uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help the platform remember your preferences.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent core platform features from functioning.

Section 6

Your Right to Control Your Data

You have certain fundamental rights over your own data. Mavibet respects these rights and is ready to respond to any request you make.

Right to Access

The right to request a copy of all data we hold about you.

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request that data processing be restricted in certain circumstances.

Right to Data Portability

The right to receive your data in a structured, portable format.

Right to Object

The right to object to your data being used for marketing purposes.

To exercise your rights: Email us at support@mavibet.world. We typically respond within 30 days. Please contact us from your registered mobile number for identity verification.
Section 7

Protection of Minors' Data

Mavibet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

  • Date of birth is verified at registration. If you are under 18, registration cannot be completed.
  • Age verification documents may be requested at any time if there is reasonable cause for doubt.
  • If any minor's data is collected by mistake, it will be deleted immediately and the account will be closed.
  • If a parent or guardian believes their minor child has created an account, please contact support@mavibet.world — we will take prompt action.
For Parents: To learn more about responsible gambling tools and minor protection Responsible Gambling View page.

Your Data at Mavibet How Secure Is It

Mavibet protects your privacy not just in words, but through technology and policy.

SSL 256-Bit Encryption

Your data is protected with the highest level of encryption in transit and at rest — the same technology used by banks and government websites. That's what Mavibet uses.

Data Is Never Sold

Mavibet never sells your data. No information is shared with advertising companies or data brokers — that is a core principle we do not compromise on.

Two-Factor Authentication

Enabling 2FA on your account means that even if your password is compromised, no one can log in without the OTP sent to your mobile.

Minimal Data Collection Policy

Mavibet only collects the information necessary to deliver its services. Requesting data beyond what is needed goes against our policy.

Regular Third-Party Audits

Independent security experts regularly audit Mavibet's systems. Any vulnerabilities found are addressed immediately.

Regular Policy Reviews

The privacy policy is reviewed at least once a year. Members are notified before any changes are made and given the opportunity to provide feedback.

About Privacy What You Need to Know

It's natural to feel uneasy about sharing personal information online — where does it go, who can see it, could it end up in the wrong hands? At Mavibet, we believe it's our responsibility to answer those questions clearly. That's why this page is written in plain language, not just legal jargon.

Financial data is the most sensitive information we hold — including bKash numbers and transaction details. At Mavibet, this data is used solely for payment processing. No staff member can ever access your bKash PIN or password — because we simply do not store it. Transactions are handled through a payment gateway that we have no direct access to.

Many users find the KYC process a little uncomfortable — submitting a photo of your national ID is a significant act of trust. Mavibet takes that trust seriously. After verification, document images are stored in encrypted form and can only be accessed by authorized personnel. They are deleted after 5 years unless there is a legal requirement to retain them.

A note on betting history: Mavibet does analyze your betting patterns — but this data is never shared with advertisers. It is used for two purposes only: first, to promote responsible gambling — if a member's betting pattern shows concerning changes, we will offer support. Second, to send relevant offers — if someone only bets on cricket, it makes far more sense to send them cricket offers rather than football ones.

Many people wonder about IP address collection. Your IP address gives a general indication of your location. Mavibet uses this primarily for security purposes — if your account is suddenly accessed from another country, it will be flagged as suspicious activity. Your IP address is not used to verify your identity; it is used solely for security monitoring.

You have the right to have your data deleted — but some limitations apply. If there is an ongoing dispute on your account, an active legal investigation, or a regulatory record-keeping requirement, certain data may not be deletable at that time. Otherwise, data is deleted within 30 days of your request.

If you participate in tournaments or leaderboard features, your username and score may be visible to the public — this is entirely optional. If you choose not to participate, no other members will be able to see your information. Mavibet never displays one member's personal data to another.

What happens if the Privacy Policy changes? For major changes, you will be notified in advance by SMS or email. For minor updates, the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes acceptance of the updated policy — so it's worth reviewing it whenever a significant update is made.

Key Summary
  • Data Retention Period: Up to 5 years
  • Encryption: AES-256 / SSL TLS
  • When exercising your rights: Within 30 days
  • Breach Notification: Within 72 hours
  • Data Sales: Never
  • Age Restriction: 18+ Strictly
Contact — Privacy Matters

Request to View, Correct, or Delete Your Data:
support@mavibet.world

Use the subject line "Privacy Request" and include your registered mobile number.

Your Security Checklist
  • Keep 2FA enabled on your account
  • Use a strong, unique password
  • Keep login notifications turned on
  • Be cautious when using public WiFi
  • Don't forget to log out

Your Data, Your Control

Your data is never sold or shared with advertisers at Mavibet. Sign up with confidence — your privacy is our responsibility.

Register Safely

About Privacy FAQs

Questions members ask most frequently:

Participation in Mavibet tournaments or leaderboard competitions is entirely optional. If you do participate, only your username (not your real name) and your points or ranking will be visible to other participants — your mobile number, financial details, and any other personal information are never displayed. Tournaments generally work as follows: over a set period (such as one week), you participate in designated games or betting markets; points accumulate based on each bet or win; and at the end, top-ranked members receive prizes. Prizes are typically awarded as bonus credits or special vouchers. You can withdraw from a competition at any time with no impact on your account.

When you deposit at Mavibet via bKash or Nagad, funds typically arrive in your wallet within 30 seconds to 3 minutes. The same applies to Nagad and Rocket. During peak hours or in the event of network issues, it may take up to 5–10 minutes. If a deposit fails, first check your bKash app's transaction history — if it shows a deduction but the funds haven't appeared in your Mavibet wallet, contact support with the transaction ID. Issues are usually resolved within 1 hour. If no amount was deducted from bKash, the payment failed and you can try again. Always confirm with support before making a second payment for a failed transaction — to avoid paying twice.

Now that you know our Privacy Policy — Register now with complete confidence

Your data is secure and your privacy is guaranteed at Mavibet. Instant bKash deposits, support in Bangla, and safe betting — all in one place.

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